Welcome to the Insurance Online News podcast with your host, Paige Estritori, where we deliver the latest and most significant news from the world of insurance in Australia. Our dedicated team works tirelessly to bring you the freshest updates, focusing on the stories that matter the most to both Australian businesses and individual consumers over the past week.
Through meticulous research, we transform these developments into original content that not only keeps you informed but also offers deep insights into the insurance landscape as it stands today. Our podcast distills these crucial updates into a format that's both succinct and captivating. For professionals within the insurance realm or personal consumers keen on keeping up with insurance trends, look no further. Paige Estritori brings you all the essential information daily, making our podcast the ultimate destination for trustworthy and impactful insurance news.
This Week:
This week: Tasmania appoints an industry veteran to design TasInsure, a proposed state-run insurer for households, SMEs and community groups. Victorian bushfire claims have exceeded about $200 million, with implications for premiums and cover in high‑risk areas. Broker transparency is set to lift, with stronger disclosure of fees and commissions for individuals and small businesses. And NSWs regulator fines an insurer over delayed CTP injury payments, underscoring tighter scrutiny of claim timeliness. Listeners are urged to compare quotes, check sums insured, and ask for itemised broker costs.
Hello and welcome to Insurance Online News with Paige Estritori, on Thursday, 29 January 2026.
First, Tasmanias push for a state-run insurer took a step forward. The government has appointed veteran advisor John Trowbridge to help design “TasInsure” for households, small businesses, and community groups. Supporters say it could improve access and affordability; critics warn the model will need careful governance and clear scope. For now, nothing changes for your cover, so keep comparing personal and business insurance quotes and, when the scheme details land, weigh it up alongside private options with broker guidance.
Meanwhile, claims from the recent Victorian bushfires have already topped about two hundred million dollars. Large catastrophe bills can flow through to premiums and underwriting appetite, especially in higher‑risk regions. If youre in a bushfire zone, check your sum insured, document assets, and ask your broker about resilience measures that can help you stay covered and avoid underinsurance.
On broker conduct, an updated response to the code of practice review backs clearer disclosure of broker fees and commissions to individuals and small businesses. Consumer groups still want stronger, enforceable obligations. What it means for you is simple: expect more upfront detail. Ask for an itemised summary of services and costs when you compare policies online or through a broker, so you can judge value, not just price.
And in claims oversight, the NSW State Insurance Regulatory Authority, SIRA, has penalised an insurer for delays in paying compulsory third party, or CTP, injury claims. Regulators are sharpening their focus on timeliness and fair treatment. If your claim stalls, keep a dated log of contacts, follow the insurers dispute process, and consider broker support to escalate—so youre not navigating it alone.
Thats it for this week. For fast, free quotes and expert help comparing cover for home, car, life, income protection or business, head to insuranceonline.com.au. Im Paige Estritori—thanks for listening, and talk soon.
The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.
Follow us!
We are a proud member of the Financial Services Online network!
Connect with us on your favourite social media platform for the latest financial news, views, tips, tricks, resources and information.
Budgeting is one of the most crucial aspects of running a small trade business. Without a proper budget, it's easy to lose track of your expenses and revenues, leaving you in a financial mess. This can be especially challenging for small trade businesses where margins are often tight, and a minor miscalculation can lead to significant issues down the line. - read more
In the trades industry, unexpected events and accidents can happen at any time. Injuries and illnesses can prevent you from working, potentially leaving you without a steady income. Insurance is a crucial safeguard that helps protect against these uncertainties, ensuring that you can continue to meet your financial obligations, even when you're unable to work. - read more
Tradespeople work hard to earn their income, often facing unique expenses that can impact their bottom line. Understanding and maximizing tax deductions is crucial for minimizing these costs and keeping more of what they earn. By making informed decisions about expenses, tradespeople can significantly reduce their taxable income. - read more
For tradespeople, protecting your tools and equipment is crucial. These are not just tools; they are the backbone of your business. Without them, you can't complete jobs, meet client expectations, or generate income. This includes your Vehicle. - read more
Trade insurance is an essential aspect of running a successful trade business in Australia. Whether you are a carpenter, electrician, plumber, or any other type of tradesperson, having the right insurance coverage protects you from unexpected risks and liabilities that could otherwise derail your operations. - read more
In 2024, Australia's insurance industry recorded an after-tax profit of $6.1 billion, a significant increase from the five-year average of $2 billion. This surge is primarily attributed to substantial premium hikes and a reduction in severe weather events. - read more
Australia's construction insurance market has entered a softer phase in 2025, with premiums decreasing across various lines due to heightened competition among insurers. According to Marsh's Construction Insurance Market Update 2025, premium reductions averaged between 5% and 15% in the first half of the year. - read more
In 2025, Australia's insurance industry is grappling with rising claims costs, particularly within the construction sector, due to labour shortages and supply chain disruptions. Crawford & Company's latest Claims Inflation Update highlights that construction expenses are increasing at a rate faster than general consumer prices, with the Building Cost Index (BCI) rising nearly 5% annually. - read more
Recent findings from the PwC Insurance Banana Skins Survey reveal that Australian insurers are increasingly vulnerable compared to their global counterparts, particularly in areas of risk preparedness. The survey, which gathered insights from 698 insurance executives across 42 territories, indicates that Australian insurers scored 6.6% lower on the Preparedness Index than the global average. This gap underscores the pressing need for the Australian insurance sector to bolster its strategies against emerging threats. - read more
The Australian Medical Association (AMA) has raised concerns about the diminishing value of private health insurance for Australians. In its annual Private Health Insurance Report Card, the AMA highlights that the system is increasingly failing to provide value for money to the approximately 15 million Australians holding private health insurance policies. - read more