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Insurance News

Insurance Complaint Trends Put Policy Clarity Back in Focus
Insurance Complaint Trends Put Policy Clarity Back in Focus
12 Aug 2026: Paige Estritori
Fresh complaints data from the Australian Financial Complaints Authority has again put pressure on the general insurance sector, with policy disputes, delays and communication breakdowns remaining a major source of frustration for customers. For Australian tradies, the headline is not just that complaints are being lodged; it is that many disputes appear to begin with mismatched expectations between what a policyholder thought was covered and how the insurer interpreted the wording when a claim arrived. - read more
Why the Latest Insurance Tax Debate Matters for Australian Tradies
Why the Latest Insurance Tax Debate Matters for Australian Tradies
04 Aug 2026: Paige Estritori
A renewed industry push to reduce insurance taxes has put affordability back on the agenda for Australian households and businesses, including tradies who already face rising operating costs. The core argument is straightforward: when taxes and levies are added to premiums, the final bill can become harder to absorb, particularly for sole traders and small teams managing vehicles, tools, public liability and workshop risks. - read more
Claims Handling Scrutiny Puts Policy Preparation in the Spotlight
Claims Handling Scrutiny Puts Policy Preparation in the Spotlight
28 Jul 2026: Paige Estritori
ASIC’s ongoing focus on general insurance claims handling is a timely reminder that the value of a policy is tested long after the premium is paid. For Australian tradies, the issue is practical rather than theoretical: when a ute is damaged, tools are stolen, a workshop is hit by stormwater or a client alleges property damage, delays and documentation gaps can quickly affect cash flow. - read more
Income Protection Claim Dispute Offers Lessons for Tradies
Income Protection Claim Dispute Offers Lessons for Tradies
21 Jul 2026: Paige Estritori
A new Australian Financial Complaints Authority decision has put income protection claims under the spotlight, with useful lessons for tradies who rely on their own capacity to work. The dispute involved a delivery driver who had received weekly income protection benefits after a serious arm-related medical condition prevented him from working. The insurer later tried to recover more than $31,000 in paid benefits, arguing it had information suggesting he could have returned to work earlier. - read more
QBE’s Trade Pack Change Puts Renewals in Focus for Tradies
QBE’s Trade Pack Change Puts Renewals in Focus for Tradies
07 Jul 2026: Paige Estritori
QBE’s decision to stop offering its standalone office and trade pack products from July 2026 is a timely reminder for Australian tradies to treat every renewal as more than a simple rollover. The insurer is moving customers towards a standard business cover structure, with existing trade pack policyholders expected to be offered the replacement product at renewal from October 2026. - read more
Trades Insurance Articles

Your Quick Guide to Comparing Financial Products as an Australian Tradesperson
Your Quick Guide to Comparing Financial Products as an Australian Tradesperson
In the world of trades, having the right financial products can make a significant difference in managing your business effectively. Whether you're a plumber, electrician, carpenter, or any other type of tradesperson, financial products such as insurance, loans, and savings accounts play a crucial role in protecting your livelihood and ensuring sustainable growth. - read more
Top 10 Common Insurance Claims for Australian Tradespeople: What You Need to Know
Top 10 Common Insurance Claims for Australian Tradespeople: What You Need to Know
Insurance is a crucial safety net for tradespeople, protecting against unforeseen mishaps that can disrupt their work and finances. Whether you're a carpenter, electrician, plumber, or any other skilled trade professional, having the right insurance can make a significant difference in your business continuity and peace of mind. - read more
How Public Liability Insurance Protects Your Trades Business
How Public Liability Insurance Protects Your Trades Business
Public liability insurance is a type of coverage designed to protect businesses against claims of property damage or personal injury caused by their work. This type of insurance is essential for trades professionals, as it provides financial protection against legal and compensation costs arising from incidents related to their services. - read more
How to Choose the Best Commercial Vehicle Insurance for Your Trade Business
How to Choose the Best Commercial Vehicle Insurance for Your Trade Business
For tradespeople, protecting your tools and equipment is crucial. These are not just tools; they are the backbone of your business. Without them, you can't complete jobs, meet client expectations, or generate income. This includes your Vehicle. - read more
Critical Insurance Mistakes Australian Tradespeople Are Making
Critical Insurance Mistakes Australian Tradespeople Are Making
Insurance is a critical component for tradespeople in Australia, providing financial protection against a range of risks that can significantly impact your livelihood. Adequate insurance coverage ensures that you are protected against potential liabilities, damages, and unforeseen circumstances that could otherwise lead to substantial financial losses. - read more

Knowledgebase
Indemnity:
A legal principle that stipulates that insurance policies should restore the insured to the financial position they were in before the loss.